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Your First Users: How to Get Them, Keep Them, and Learn from Them.

Othmane Agoumi
2 min readSep 21, 2024

Every startup dreams of millions of users…

But what if you focus on just 10?

These first 10 users will:

👉 Test your product.
👉 Give you unfiltered feedback.
👉 Help you refine your solution.

👇 Here’s how I attracted, kept, and leveraged my first 10 users — and how you can too:

1. How to Get Them.

Forget mass marketing.

Leverage Social Media, Forums, and Webinars

Your first users should come from people who trust you or your network.

🔹 Social media content.

Share value-packed content on platforms like LinkedIn.

Focus on engagement, not sales.

🔹 Niche forums.

Engage in communities where your users hang out.

Become part of the conversation.

Be helpful, not salesy.

🔹 Webinars.

Host free webinars to demonstrate your product in action and invite attendees to be early adopters.

Show, don’t just tell.

Your first users are within reach; give them a reason to believe.

👀 Pro tip: Keep it personal, relevant, and clear.

2. How to Keep Them.

Build Relationships, Not Transactions

You can’t afford churn with your first users.

Instead, focus on building relationships.

🔹 Communication.

Stay in touch to track usage and resolve any pain points.

🔹 Add value with every interaction.

Be their problem-solver, not just their product pusher.

🔹 Celebrate small wins together.

Share successes.

Make them feel part of the journey.

Co-creators, not just consumers.

3. How to Learn from Them.

Set Up Feedback Loops

Your first 10 users aren’t just testing your product — they’re your first data set.

🔹 Ask open-ended questions.

“What frustrates you?”
“What would make this better?”

🔹 Collect feedback continuously.

Early feedback is your roadmap to fast iteration.

🔹 Measure user engagement.

Track what features they use most and where they get stuck.

🧠 Remember: The goal isn’t to perfect the product — it’s to learn what your users need.

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👋. I’m ​Othmane, your guide from ‘nice’ to ‘must-have’ products.

💙 Follow me for more.

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Othmane Agoumi
Othmane Agoumi

Written by Othmane Agoumi

An enjoyable experience isn't an option but a necessity.

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